Toronto, ON

Nicholas
De Souza.

Solution Engineer · Software Engineer · Solution Architect

Solution engineer, software engineer and founder. I build agents and take them to production.

Nicholas De Souza
4,000+

AI sales coach pilot, reps planned Jan 2027

30%

Case handle time cut, telecom triage agent

270+

Customers trained in Data Cloud workshops

$4M

FY25 revenue, Top Performer, Canada Solutions

3 wks

Client onboarding, down from 6 months

10

Years building software

Now building

01 — 02
01Early access

Vowbird.ai

A wedding planner that does the tedious parts for you.

One shared guest list for the couple, RSVPs that chase themselves, and invitations where an assistant answers guest questions directly. Currently free in early access.

02Since 2018

Digistax

We ship production software with our AI agent team.

An agent-run consultancy on Paperclip: seven agents on Claude Code, Codex and Grok, with human approval gates. It delivered a three-release client project in one week against a two-month estimate.

Past work

03 — 04
03

Review Loop

Built for recruiters to gather feedback and post positive reviews directly to your website. Learn where you stand with your clients and candidates with review loop.

04

TMLP Statistics Platform

Developed for the Team, Management and Leadership program to provide up to date statistics and analysis for individuals, teams and the overall performance of the program.

Resume

2016 — Now

Ten years, in brief.

Solution engineer and former software engineer and founder, leading customer-facing technical work for strategic enterprise accounts across telecommunications, technology and energy.

Download resume ↓
Education
B.Eng. (Honours), Software
University of Ontario Institute of Technology, 2018
2024 – Now
Lead Enterprise Solution Engineer
Salesforce

Took an AI sales coach from voice prototype to an 80-rep pilot as a two-agent Agentforce system. Cut a telecom triage agent’s handle time 30%. $4M in FY25 revenue.

2018 – Now
President & Founder
Digistax Inc.

Service automation firm, now agent-run. Reduced client onboarding from 6 months to 3 weeks across 20+ engagements; eliminated 750+ hours of manual work a year.

2022 – 2024
Senior Solution Engineer
Salesforce

Architected Canada’s first Data Cloud Zero-ETL integration with Snowflake. Built the Data Cloud curriculum adopted into Salesforce’s official workshop.

2020 – 2022
Solution Engineer
Salesforce

Closed 55 deals worth $1.6M in FY22 as Top Performer for SMB Solutions in Canada. Star Performer Award, Q4 FY22.

2016 – 2018
Software Engineer / Innovation Engineer
Refined Data Solutions

Built Java EE and React automation that removed 200+ hours of labour per commercial property sale.

AgentforceMulti-agent orchestrationClaude CodeCodexRAGVoice agentsSnowflakeData CloudPythonReactNode.jsAWSAzure

Building something? Let’s talk.

linkedin.com/in/ncdesouza ↗